Welcome to SmartPick Store. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or placing an order on this website, you agree to be bound by these Terms and Conditions.
1. General Information
- This website is operated by SmartPick Store. Throughout the site, the terms “we”, “us”, and “our” refer to SmartPick Store.
- We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Eligibility
- By using this site, you affirm that you are at least the age of majority in your state or province of residence or have given us your consent to allow any of your minor dependents to use this site.
- You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
3. Use of Website
- You agree not to misuse the website for any unlawful or fraudulent activities.
- You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
4. Product Information
- We strive to ensure all product details, images, and pricing are accurate. However, errors may occur.
- Product colors may vary slightly due to screen settings or lighting conditions.
5. Pricing and Payments
- All prices are listed in INR (₹) and include applicable taxes.
- We accept multiple payment modes including Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (if available).
- SmartPick Store reserves the right to change product prices or cancel orders in case of pricing errors.
6. Order Confirmation and Cancellation
- Once your order is placed, you will receive an order confirmation email.
- We reserve the right to cancel any order at any time for reasons including but not limited to product unavailability, payment issues, or suspected fraud.
- You may cancel your order within 12 hours or before dispatch.
7. Shipping & Delivery
- Orders are typically processed within 1–3 working days.
- Delivery times range from 5–8 business days, depending on location.
- Delivery delays due to courier partners or unforeseen circumstances are not our responsibility.
8. Returns and Refunds
- Returns are accepted within 7 days of delivery only for damaged, defective, or incorrect products.
- Unboxing video is mandatory to process return or refund requests.
- Refunds will be processed within 3 working days after inspection of returned products.